alerts

Our Chargeback Alert management system offers a way for businesses to prevent disputes from becoming actual chargebacks. Once you are signed up for Chargeback Alerts, when a customer tries to initiate a dispute, you will receive a timely notification that will give you the ability to make this important decision: either refund the transaction which prevents the credit card issuer from notifying the processor or let it become a dispute.

At that point, you have time to perform your own analysis of whether or not it is worth it to let this transaction become a chargeback, which would require you to prove your case through evidence.  The evidence can be gathered with the use of our other products. Alternatively, you may decide it is easier to refund the customer and avoid the fees and inconvenience of the chargeback. Around 50% of the banks are enrolled in one of our leading chargeback alert systems: Ethoca and Verifi. This means that if the alert ever reaches out to either of them, you will be warned and have time to take a manual action, or through our Solutions Suite interface, create match criteria to run automated decisions for you. Some reason codes may be more difficult to be disputed than others, so you may find that sometimes disputing the chargeback will cost more than just simply issuing the refund.

However, since our other products gather so much evidence and information on every customer transaction for you, you may decide that you have gathered enough relevant evidence for this to be disputed so you can prove your points to the issuer and to the bank and win the case, at which case you would fight it and have a higher probability of winning the dispute..

alerts

Our Chargeback Alert management system offers a way for businesses to prevent disputes from becoming actual chargebacks. Once you are signed up for Chargeback Alerts, when a customer tries to initiate a dispute, you will receive a timely notification that will give you the ability to make this important decision: either refund the transaction which prevents the credit card issuer from notifying the processor or let it become a dispute.

At that point, you have time to perform your own analysis of whether or not it is worth it to let this transaction become a chargeback, which would require you to prove your case through evidence.  The evidence can be gathered with the use of our other products. Alternatively, you may decide it is easier to refund the customer and avoid the fees and inconvenience of the chargeback. Around 50% of the banks are enrolled in one of our leading chargeback alert systems: Ethoca and Verifi. This means that if the alert ever reaches out to either of them, you will be warned and have time to take a manual action, or through our Solutions Suite interface, create match criteria to run automated decisions for you. Some reason codes may be more difficult to be disputed than others, so you may find that sometimes disputing the chargeback will cost more than just simply issuing the refund.

However, since our other products gather so much evidence and information on every customer transaction for you, you may decide that you have gathered enough relevant evidence for this to be disputed so you can prove your points to the issuer and to the bank and win the case, at which case you would fight it and have a higher probability of winning the dispute..

solutions

ECOTrans-(Gateway)

"EcoTrans has been totally designed in-house from the ground up for scaling, performance and efficiency,” the spokesperson noted, adding that EcoTrans was also built for tighter integration with fraud prevention tools, chargeback alerts, chargeback mitigation, and all new analytics.

frictionless 3d secure

3D Secure is a protocol designed to be an additional security layer for online credit and debit card transactions. It was first deployed by Visa with the intention of improving the security of Internet payments and is offered to customers under the name Verified by Visa.

kount

Kount’s patented machine learning technology analyzes transactions to stop fraud and increase revenue for online businesses, merchants, acquiring banks, and payment service providers. Through it’s cutting edge technology.

moto secure

MOTO|SECURE removes the data from the sales environment. Allowing the consumer to safely input their details without disclosing sensitive card information. This results in a higher transaction acceptance rate and reduced charges from the bank for non-secure transactions.

Representment

Representing a chargeback is the last resort in order to prevent fraud. Once you have decided to fight a chargeback, you need to prove through evidence that the transaction being charged back is a fraud attempt.

PayCertify Guarantee

PayCertify Guarantee is our proprietary Transaction Insurance product. This product is built in to your processing fee, and gives your customers piece of mind that the product or service is fully insured and backed by PayCertify.

Confirmations

PayCertify's proprietary confirmations system, Verify Secure, serves as the last tool on the queue of our front-end tools. Whenever there is still doubt that a transaction may be fraudulent or not, you may want to confirm that the customer actually has possession.

data enrichment

Our Data Enrichment API is proprietary technology, that was developed through our many years of experience with the financial market. It basically consists on an asynchronous check of a mix of publicly available data and our own databases to enrich the provided data.

alerts

Our Chargeback Alert management system offers a way for businesses to prevent disputes from becoming actual chargebacks. Once you are signed up for Chargeback Alerts, when a customer tries to initiate a dispute.

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