chargeback representment

Representing a chargeback is the last resort in order to prevent fraud. Once you have decided to fight a chargeback, you need to prove through evidence that the transaction being charged back is a fraud attempt. In order to do so, you need to gather and organize compelling evidence, group that and send it to the bank, such as customer data, a legible copy of a receipt, tracking numbers, communications with the client indicating delivery or satisfaction, delivery confirmation and so on.

Our Product Suite produces valid evidence to fight those chargebacks through SMS confirmations, confirming that the customer was using a phone registered under their own name,  data enrichment to confirm that the person confirmed the sale through one email that’s linked to a public social profile with a picture of theirs, insurance through use of the insured good and so on.

By also having our Chargeback Representment module, our team of experts know how the system works, understand all of the chargeback reason codes, do deep data analysis and will handle all the communication with the bank to make sure to gather all the information from your team and put together a solid case so you can prevent fraudster from not paying for a product that they’ve actually purchased.

chargeback representment

Representing a chargeback is the last resort in order to prevent fraud. Once you have decided to fight a chargeback, you need to prove through evidence that the transaction being charged back is a fraud attempt. In order to do so, you need to gather and organize compelling evidence, group that and send it to the bank, such as customer data, a legible copy of a receipt, tracking numbers, communications with the client indicating delivery or satisfaction, delivery confirmation and so on.

Our Product Suite produces valid evidence to fight those chargebacks through SMS confirmations, confirming that the customer was using a phone registered under their own name,  data enrichment to confirm that the person confirmed the sale through one email that’s linked to a public social profile with a picture of theirs, insurance through use of the insured good and so on.

By also having our Chargeback Representment module, our team of experts know how the system works, understand all of the chargeback reason codes, do deep data analysis and will handle all the communication with the bank to make sure to gather all the information from your team and put together a solid case so you can prevent fraudster from not paying for a product that they’ve actually purchased.

solutions

ECOTrans-(Gateway)

"EcoTrans has been totally designed in-house from the ground up for scaling, performance and efficiency,” the spokesperson noted, adding that EcoTrans was also built for tighter integration with fraud prevention tools, chargeback alerts, chargeback mitigation, and all new analytics.

frictionless 3d secure

3D Secure is a protocol designed to be an additional security layer for online credit and debit card transactions. It was first deployed by Visa with the intention of improving the security of Internet payments and is offered to customers under the name Verified by Visa.

kount

Kount’s patented machine learning technology analyzes transactions to stop fraud and increase revenue for online businesses, merchants, acquiring banks, and payment service providers. Through it’s cutting edge technology.

moto secure

MOTO|SECURE removes the data from the sales environment. Allowing the consumer to safely input their details without disclosing sensitive card information. This results in a higher transaction acceptance rate and reduced charges from the bank for non-secure transactions.

Representment

Representing a chargeback is the last resort in order to prevent fraud. Once you have decided to fight a chargeback, you need to prove through evidence that the transaction being charged back is a fraud attempt.

PayCertify Guarantee

PayCertify Guarantee is our proprietary Transaction Insurance product. This product is built in to your processing fee, and gives your customers piece of mind that the product or service is fully insured and backed by PayCertify.

Confirmations

PayCertify's proprietary confirmations system, Verify Secure, serves as the last tool on the queue of our front-end tools. Whenever there is still doubt that a transaction may be fraudulent or not, you may want to confirm that the customer actually has possession.

data enrichment

Our Data Enrichment API is proprietary technology, that was developed through our many years of experience with the financial market. It basically consists on an asynchronous check of a mix of publicly available data and our own databases to enrich the provided data.

alerts

Our Chargeback Alert management system offers a way for businesses to prevent disputes from becoming actual chargebacks. Once you are signed up for Chargeback Alerts, when a customer tries to initiate a dispute.

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