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Last modified May 29, 2020

Privacy Statement For Personal Information Collected On This Web Site

PayCertify, Inc. and our affiliated companies ("PayCertify," "we," "our," and/or "us") value the privacy of individuals who use our website and related services (collectively, our “Services”). This privacy policy (the "Privacy Policy") explains how we collect, use, and share information from users of our Services (“Users”) or their devices. It applies to Users of our website and services available through our online portals. This Privacy Policy does not apply to our processing of information from end users in connection with our payment processing, fraud detection, or cash management services, or any other services where we are processing information as a service provider on behalf of our customers. By using or accessing our Services, you agree to the collection, use, disclosure, sharing, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Services.


What Information We Collect

We collect a variety of information from or about you or your devices from various sources, as described below.

If you do not provide your information when requested, you may not be able to use our Services if that information is necessary to provide our Services or if we are legally required to collect it.


A. Information You Provide to Us

Registration and Profile Information. If you sign up for an account or register to use our Services, we ask you for your name, phone number, email address, password, home address, information about your business, and other information. If you participate in our surveys and promotions, we ask you for your name, email address, and phone number.

Payment Information. When you add a credit card or payment method to your account, [we will collect that payment card information / a third-party service provider that handles payments for us will receive your payment card information].

Communications. If you contact us directly, we may receive additional information about you. For example, when you contact us for support, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services. If you communicate with us for customer support through a phone call or videoconference, we may monitor or record the call for our business purposes.

Careers. If you decide that you would like to apply for a job with us, you may submit your contact information and your resume through our third-party service provider that handles job postings for us. We will collect the information you choose to provide on your resume, such as your highest level of education, employment experience, and information about the type of job you are seeking.


B. Information We Collect When You Use Our Services

Device Information. We receive information about the device and software you use to access our Services, including internet protocol ("IP") address, web browser type, operating system version, and mobile advertising identifiers.

Usage Information. To help us understand how you use our Services and to help us improve them, when you use our Services, we automatically receive information about your interactions with our Services, like the pages or other content you view, pages you request, the websites you visited before using our Services, and the dates, times and durations of your visits.

Location Information. When you use our Services, we infer the general physical location of your device and the geographic regions our Users come from. For example, your IP address may indicate your general geographic region.

Information from Cookies and Similar Technologies. We and third-party partners collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.

Please review your web browser’s "Help" file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from our Services, you may not be able to utilize the features of our Services to their fullest potential.


C. Information We Receive from Third Parties

Third-Party Services. You may also post photos, comments, or reviews on our pages available through third-party platforms, including Facebook, Instagram, or Twitter. If you do so or if you otherwise provide information to our ads hosted on third-party platforms, we and other users may be able to view the information you make available through these third-party platforms.

Other Third Parties. We may receive additional information about you from third parties such as data or marketing partners and combine it with other information we have about you.


How We Use the Information We Collect

We use the information we collect:


How We Share the Information We Collect

We may share or otherwise disclose information we collect from or about you as described below, permitted by law, or otherwise disclosed to you at the time of collection.

Partners and Affiliates. We may share any information we receive with our partners, subsidiaries, and affiliates for any of the purposes described in this Privacy Policy.

Vendors and Service Providers. We may share any information we receive with contractors, vendors, service providers, and other third parties retained in connection with the provision of our Services.

Marketing. We do not rent, sell, or share information about you with non affiliated companies for their direct marketing purposes, unless we have your permission.

Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

Advertising partners. We work with third-party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags and similar technologies on our Services and they may otherwise collect or have access to information about you which they may collect over time and across different online services. Some of our advertising partners are members of the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!) or the Digital Advertising Alliance (http://optout.aboutads.info/?c=2&lang=EN). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies.

As Required by Law and Similar Disclosures. We may access, preserve, and disclose information about you if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.

Merger, Sale, or Other Asset Transfers. We may disclose and transfer information about you to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our business or assets.

Consent. We may also disclose information from or about you or your devices with your permission.


Your Choices

Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.

Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.

If you choose not to provide us with information we collect, some features of our Services may not work as intended.


Third Parties

Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We are not responsible for the privacy practices or the content of such sites. If you have any questions about how these other sites use information from or about you, you should contact them directly. We encourage you to read their privacy policies before providing any information to them.


Security

We make reasonable efforts to protect information from or about you by using technical and organizational safeguards designed to improve the security of the information we maintain. However, as our Services are hosted electronically, we can make no guarantees as to the security or privacy of your information.


Children’s Privacy

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, please alert us at [email protected] .


Your California Privacy Rights

If you reside in California and have provided your personal information to us, you may request information once per calendar year about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests may be submitted to us in writing by email at [email protected] or by mail at 59 N Santa Cruz Ave Suite M, Los Gatos, CA, 95030, USA, Attn: Legal Department.


International Visitors

Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use our Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring information from or about you or your devices outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our Services. By providing any information, including information from or about you or your devices, on or to our Services, you consent to such transfer, storage, and processing.


Update Information

You can update and make changes to your profile information by logging into your account or contacting us at [email protected].


Changes to This Privacy Policy

This Privacy Policy may be revised from time to time. We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective as of the last updated date below. If we materially change the ways in which we use or share information from or about you or your devices previously collected from you through our Services, we will make reasonable efforts to notify you of the changes by sending a notice to the primary email address provided to us and/or by placing a notice on our Services.


Contact Information

If you have any questions, comments, or concerns about our processing activities, please email us at [email protected] or write to us at 59 N Santa Cruz Ave Suite M, Los Gatos, CA, 95030, USA, Attn: Legal Department.